Forest Wines is committed to respecting your privacy. We do not disclose any of the information provided by you to any third parties.

When you order from the Forest Wines shop or register on the website your name and e-mail address are stored on our system, as are your purchase history and any comments, ratings or 'favourite' products. If you order a product online we will also save your postal address (for delivery) and phone number (to contact you in case of a problem with your order). We do not store your credit card information.

If you order a product or register with us online you will also receive our e-mail newsletter. Our e-mail newsletter is generally not sent out more than twice a month and contains news about upcoming events, product offers and other news about Forest Wines. If you would like to stop receiving the newsletter at any time simply click ‘unsubscribe’ at the bottom of any such e-mail.

If you have any questions relating to privacy matters please contact us by e-mail on: hi@forestwines.com

Cookies

Cookies are small data files which are temporarily stored on your computer's hard drive every time you visit a website.

Although there are lots of different types of cookies, every single one tracks user behaviour to help make your overall experience quicker, easier and more efficient. Cookies cannot harm your computer and do not contain any personal or private information.

Below is a list of the types of cookies we use

Strictly necessary cookies - These cookies enable you to navigate our site and gain full access to its features and secure areas. Without these cookies essential services you have asked for like ‘Your Basket' cannot be provided.

Performance cookies - These cookies remember information about how you and other customers use our website. This gives us vital information such as which pages are visited most often and if customers are receiving error messages from certain pages. The role of these cookies is to allow us to analyse and improve the performance of our website ensuring you receive a consistent look, feel and shopping experience. Performance cookies (often known as web analytic cookies) don't collect any information that identifies the customer and all information collected is aggregated and therefore anonymous.

Functionality cookies - These cookies remember choices you made on previous visits to our site such as your username so we can provide enhanced, more personal features. They can also be used to remember changes you've made to text size, fonts and other parts of web pages you can customise. Functionality cookies can also be used to provide services you have previously asked for such as watching videos or commenting on a blog. The information collected by these cookies may be anonymised and they cannot track your browsing activity on other sites.

Targeting or advertising cookies - These cookies are used to deliver adverts more relevant to your personal interests. Alongside this they limit the amount of times you see an advert and measure the effectiveness of adverts. This means you won't keep seeing irrelevant adverts or the same adverts over and over. These cookies are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and the information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisations that generate the advert. When one of these adverts is presented to you on a site there will be a quick and easy way to click in and opt out of receiving further adverts.

For more information on cookies, visit the official ICO website at www.ico.gov.uk, www.aboutcookies.co.uk or www.whatarecookies.com